This website is operated by Vellor Time ("VELLOR"). Throughout the site, the terms "we", "us" and "our" refer to VELLOR. We offer this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site. If you do not agree to all the Terms, you may not access the website or use any of our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.

1. Who we are

VELLOR is an online watch brand operating at vellortime.com. We design and sell vintage-inspired wristwatches and pocket watches.

2. Online store terms

You confirm that you are at least the age of majority in your region, or that you have given consent for your minor dependants to use this site. You may not use our products for any illegal or unauthorised purpose, or violate any laws in your jurisdiction. Any breach of these Terms will result in the immediate termination of your access to the Service.

3. General conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission. Card information is always encrypted during transfer over networks.

4. Products

We do our best to describe and photograph every watch accurately. Colours, finishes and proportions may vary slightly between screens and the real piece. We reserve the right to limit the sale of our products to any person or region and to discontinue any product at any time.

5. Prices and payment

All prices are listed in USD. Prices are subject to change without notice, but never on an order already placed. We accept the payment methods listed at checkout; payments are processed by our payment partners and we never store your full card details.

6. Orders

When you place an order, you make an offer to buy. We accept it when your payment is charged and we confirm by email. We reserve the right to refuse or cancel any order, for example if we suspect fraud, an error in pricing or availability, or a breach of these Terms. You agree to provide current, complete and accurate purchase and account information.

7. Shipping and returns

Shipping and returns are governed by our Shipping Policy and Refund Policy.

8. Warranty

Every VELLOR watch is covered by a 1-year warranty against manufacturing defects and movement failure. Normal wear and tear, accidental damage and battery life are not covered. Warranty claims are handled as described in our Refund Policy.

9. Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. Any reliance on it is at your own risk. We reserve the right to correct errors, inaccuracies or omissions and to update information at any time without prior notice.

10. Optional tools and third-party links

We may provide access to third-party tools and links over which we have no control. Their use is at your own risk, and you should review their terms and policies before using them.

11. User content

If you submit reviews, photos or other content, you grant us a non-exclusive licence to use, edit, display and share it, including for marketing purposes. We may remove content we consider inappropriate or in breach of these Terms. You are solely responsible for the content you submit.

12. Personal information

Your submission of personal information is governed by our Privacy Policy.

13. Intellectual property

All content on vellortime.com (text, images, logos and design) is the property of VELLOR and is protected by copyright. You may not reproduce, distribute or commercially use any of it without our written permission.

14. Prohibited uses

You may not use the site for unlawful purposes; to violate laws or intellectual property rights; to upload viruses or malicious code; to spam, phish or scrape; or to harass or discriminate against others. Violation of any prohibited use may result in termination of your access.

15. Disclaimer of warranties; limitation of liability

We do not guarantee uninterrupted or error-free service. Except for the product warranty described above, the Service and products are provided "as is" and "as available". VELLOR is not liable for any indirect, incidental or consequential damages arising from the use of the site or our products, and our maximum liability is limited to the amount you paid for the product concerned.

16. Indemnification

You agree to indemnify and hold harmless VELLOR and its affiliates, partners, employees and service providers from any claim arising from your breach of these Terms or of applicable law.

17. Severability

If any provision of these Terms is held unlawful or unenforceable, the remaining provisions remain valid and enforceable.

18. Termination

These Terms are effective unless and until terminated by you or us. We may terminate your access at any time if we suspect a breach of these Terms.

19. Entire agreement

These Terms and any policies posted on the site constitute the entire agreement between you and VELLOR.

20. Governing law

These Terms are governed by and construed in accordance with the laws of the United States.

21. Changes to these Terms

You can review the latest version of these Terms on this page at any time. We may update them by posting changes on our website; the version in force at the time of your order applies to that order.

22. Contact information

Questions about these Terms should be sent to:
Business name: Vellor Time
Email: hello@vellortime.com
Website: https://vellortime.com